Shipping policy
Packaging statement
Our product name will only write anime figures or anime toys, and it will be packed in brown cartons without any patterns.
Logistics Express
We use UPS Worldwide Express shipping, postage and customs taxes are paid by us, and delivery is free.
Logistics tracking
After delivery, you can check and track the logistics information.
Delivery & transportation time
Ship out within 3 working days after order received.
● The estimated shipping time to the following European countries and regions is approximately 15 days. For the regions listed below, dedicated shipping lines will be used to ensure the smoothest possible delivery experience. During this process, detailed tracking information may not be immediately updated on logistics websites. This situation will continue until the package arrives in the destination country and begins customs clearance procedures. After that point, tracking updates will resume and be synchronized across all platforms in a timely manner.
[Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.]
Shipping country restrictions
DO NOT ship to these destinations:(You can buy with confidence in other regions. No need to worry about customs clearance either.)
Algeria,
Azores Islands,
Bahrain,
Egypt,
Iran,
Iraq,
Israel,
Jordan,
Kuwait,
Lebanon,
Libya,
Madeira,
Morocco,
Oman,
Palestine,
Qatar,
Russia,
Saudi Arabia,
Syria,
Tunisia,
Turkey,
United Arab Emirates,
Yemen and Cyprus,
and war zone countries.
Important Notice for Shipments to South American Countries
Due to the unique and varying customs policies in South American countries, shipments may incur high customs duties, import taxes, brokerage fees, or other additional/unexpected charges.
These fees are determined solely by local customs authorities, are unpredictable, and cannot be accurately estimated or calculated in advance by our company.
Our company assumes no responsibility for any such customs duties, taxes, fees, or related charges. All such costs are the sole responsibility of the buyer/importer.
Buyers are strongly advised to be aware of this risk before placing an order for delivery to any South American destination.